RETURNS
FORM
For defective or incorrectly
delivered items, please
contact Customer Services by
completing the following
online return form. Complete
this form as soon as the
problem is detected, or at
least within 30 days of
having received your
delivery.
When an item is returned to
us, we will check it as per
the above. If these
conditions have been met,
the item will be replaced or
a refund will be made for
the purchase price,
excluding postage and
packaging charges.
When returning a product
please use the original
shipping box and packaging
materials ensuring that your
product is wrapped securely.
Make sure you include your
name and address and the
order number so we can
identify the parcel on
receipt. Please ensure you
get proof of delivery for
your return, failure to have
a POD could result in you
not receiving a refund.
Enter Your
Name
Your Email Address
Your Order Number
Tell Us
Why you are returning Your Order
Please supply as
much information as you can.
Please Note:
Returns will not be
authorized without a Returns
reference number. Please
fill in a returns form and
await this reference number
and return address from our
Customer Service department
, do not send your products
back without one or you will
not receive
a refund.
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